|
Employment History (1996 - Present) |
November
2007 – Present
Not Employed - Disabled by Neurological Disorder
Las Vegas, NV & Zephyrhills, FL
Have
a rare Neurological Disorder called Stiff-Person Syndrome, although diagnosis took more than 9 years, and required relocating
temporarily to Tampa, Florida. Currently
receiving treatments which help control symptoms and negate the possibility
of being a liability to a potential employer, although some minor accommodation
may be necessary.
Returned to Las Vegas, NV October 11, 2010.
|
|
Slot Mechanic
May 2007 – November 2007
The
Orleans
Las Vegas, NV
-
Responsible
for the maintenance, repair, performance, and software updates of
all bill validators in up to 3000 machines.
-
Ordered
and controlled all parts and spare stock.
-
Models
included Mars SC66, JCM WBA, and JCM UBA.
-
Responsible
for all repairs and preventive maintenance of ticket redemption / change
kiosks from Western Money Systems, including NCR pick modules.
-
Assisted
in the troubleshooting and repairing
of slot machines from manufacturers including IGT, Bally (Alpha), WMS,
Atronic, Aristocrat, and Konami, etc. and resolving customer disputes.
|
|
Slot Technician II
April 2006 – April 2007
Silverton
Casino
Las Vegas, NV
-
Maintained
and repaired, troubleshooting to board level, more than 1400 slot
machines.
-
Assured
game communication issues in CDS player tracking were recognized and
resolved quickly.
-
Responded
promptly to floor personnel and supervisor requests, providing excellent
customer service to guests.
-
Participated
in machine moves, installs and conversions.
|
|
Slot Technician III (Tribal
Lottery System)
June 2003 – March 2006
Emerald
Queen Casino
Fife & Tacoma, WA
-
Maintained
and repaired, troubleshooting to board level, more than 2500 slot
machines at two casinos operated by the Puyallup Tribe.
-
Responded
to floor personnel, supervisor and drop team requests promptly.
-
Participated
in machine moves, installs and conversions.
-
Always
provided customer service which exceeded guests’ expectations.
|
|
Slot Floor Technician
Sep 2002 – March 2003
Chinook
Winds Casino
Lincoln City, OR
-
Maintained
and repaired more than 1200 slot machines at this casino operated by the
Confederated Tribe of Siletz Indians.
-
Responded
to floor personnel, supervisor and drop team requests promptly.
-
Participated
in machine moves, installs and conversions, including converting to
Ticket-In-Ticket-Out
-
Provided
excellent customer service to guests at all times.
|
|
Facilities Services Associate /
Preventive Maintenance Technician
May 1996 – Aug 2002
Sears,
Roebuck & Co.
Tukwila & Federal Way, WA
-
Made repairs to merchandise returned by customers to prepare the items for resale, including computers, electronics, and lawn & garden equipment.
-
Performed regular maintenance in all aspects of the facility including HVAC system, all cash registers and CRT’s, landscaping, painting, etc.
-
Made repairs due to vandalism and accidental damage, including automatic doors, walls, and fixtures.
-
Assembled customer merchandise, especially grills, bicycles, and lawn and garden products.
-
Interacted directly with customers to prevent unnecessary returns.
-
Also sold Sporting Goods, Lawn & Garden Supplies, and Hardware, while exceeding customers’ expectations of service.
|
|
Exceptional
references are available.
|
|
10-year history (addresses / employers)
|